Responsible gambling

Winzter Casino is committed to providing a safe and enjoyable gaming experience for all its players. We believe that responsible gaming is essential to ensure that our players can enjoy their time with us without any negative consequences.

Setting Deposit Limits

We encourage all our players to set deposit limits to prevent overspending. You can set daily, weekly or monthly limits, whichever suits you best. If you need help setting a limit, please contact our customer support team who will be happy to assist you.

Time-Outs and Self-Exclusion

If you feel that you need a break from gaming, you can take a time-out for 24 hours to 6 months. Alternatively, if you wish to exclude yourself completely, we offer self-exclusion options for 6 months, 1 year or permanently. Please note that during this period, you will not be able to access your account or make any deposits.

Session Reminders and Loss Limits

We want to remind you to take breaks while gaming. Our system will send you a pop-up after 1 hour of play, suggesting that it's time to take a break. We also suggest setting loss limits to prevent significant losses.

Links to Support Organizations

For additional support, we recommend visiting the Responsible Gambling Council (RGC), a Canadian organization dedicated to promoting responsible gaming practices. Their resources can provide you with expert advice and guidance on how to manage your gaming habits.

Differences from Canadian Standards

Please note that while we strive to adhere to best practices in responsible gaming, as an offshore operator, we are not subject to the same regulatory requirements as licensed operators in Canada. We encourage players to familiarize themselves with the local regulations and resources available to them.

Seeking Help

If you or someone you know is struggling with problem gaming, please don't hesitate to reach out to our customer support team. We are here to help and can provide guidance on responsible gaming practices.